Business Details
23 Years
experience
Your Trusted Ottawa Moving Partner
At First Rate Movers, we have built a reputation as Ottawa's most trusted and reliable moving company since 2003. Our commitment to excellence is rooted in our team of fully insured, professional movers who are dedicated to making your relocation experience seamless and stress-free. We specialize in local moving services within Ottawa, intercity moves between Ottawa and Toronto, and comprehensive packing and storage solutions tailored to meet diverse client needs. Our company stands out by prioritizing quality service over cost-cutting measures, ensuring every move is executed with precision and care. We provide full replacement value insurance coverage at no deductible, a testament to our confidence in delivering superior service. Our team consists of full-time employees who receive competitive compensation and benefits, fostering a culture of dedication and professionalism.With a proven track record of over 15,000 satisfied clients, we combine industry expertise with personalized attention to detail. Our transparent pricing model ensures no hidden fees, while our 24/7 customer support guarantees assistance throughout the entire moving process. Recognized as a top-rated member of the Better Business Bureau and certified by the Canadian Association of Movers, we uphold the highest standards of integrity and service excellence. Whether you require a full-service relocation or assistance with loading/unloading a rental truck, First Rate Movers delivers dependable, premium-quality moving solutions that prioritize your peace of mind.
Services
Local Moving
Storage Services
Packing Services
Piano Moving
Furniture Hoisting
Moving Checklists
Moving Trucks
Moving Estimates
Details
- Year established: 2003
Highlights and features
- We provide transparent moving estimates with no hidden fees
- Our team offers 24/7 customer support throughout the moving process
- We guarantee satisfaction with full replacement value insurance coverage
- Our professional movers are full-time employees with competitive benefits
- We maintain an A+ BBB rating and industry certifications
Associations and certifications
- Better Business Bureau
- Canadian Association of Movers
What people say
Professional and service oriented
Super fast and organized
Nothing broken nothing missing
Tireless attention to detail
Price was great service better
Services
Local Moving
Our local moving services specialize in residential and commercial relocations within Ottawa and surrounding areas. With professionally trained crews and fully equipped trucks, we ensure efficient packing, transportation, and delivery of belongings. The service includes protective materials like mattress bags and floor runners to prevent damage. Clients benefit from transparent pricing and guaranteed on-time arrival, with options for full-service or partial assistance. Our 20+ years of experience guarantees stress-free moves with minimal disruption to daily routines.
Storage Services
Our storage solutions offer climate-controlled units with enhanced security features for short and long-term needs. The service includes complimentary 10-day storage with moving packages, eliminating rush fees during transitional periods. Units protect against environmental factors while maintaining easy access to stored items. Clients receive personalized inventory management support and flexible rental terms. This service caters to clients requiring temporary storage during renovations or between property transactions, with 24/7 monitoring for added peace of mind.
Packing Services
Our expert packing teams provide customized solutions for fragile and high-value items using premium materials. The service includes systematic labeling and inventory tracking to streamline unpacking. Technicians specialize in disassembling/reassembling furniture and securing electronics. Clients receive guidance on optimal packing timelines and receive moving kits with specialized boxes. This service reduces physical strain while ensuring maximum protection during transit, with options for partial or full-service packing based on client needs.
Piano Moving
Specialized piano moving services utilize reinforced equipment and trained technicians to handle vertical and grand pianos. The process includes climate-controlled transportation and precision tuning post-move. Crews use specialized straps and dollies to navigate tight spaces without property damage. Clients receive pre-move assessments to determine optimal routes and equipment requirements. This service ensures musical instruments maintain tonal quality during relocation, with insurance coverage specific to instrument value.
Furniture Hoisting
Our furniture hoisting service employs mechanical lifts and rigging equipment to move oversized items through windows or tight spaces. Technicians assess structural requirements and obtain necessary permits for external operations. The service prevents wall and doorway damage during relocation of antique furniture or commercial equipment. Clients receive site evaluations to determine optimal hoisting methods. This solution offers cost-effective alternatives to disassembly, particularly for multi-story buildings without elevators.
People
Matt
Owner
With over 20 years in the moving industry, Matt established First Rate Movers to address common client frustrations. He pioneered the company's transparent pricing model and full-time employee policy. Under his leadership, the company achieved BBB accreditation and industry certifications. Matt maintains direct oversight of operations, ensuring service standards align with client expectations. His approach combines hands-on management with innovative solutions for complex relocations.
Questions
What areas do you service?
We provide moving services throughout Ottawa, Kanata, Stittsville, Manotick, Barrhaven, Nepean, Orleans, Gloucester, and between Ottawa-Toronto corridors.
Do you offer insurance coverage?
Yes, all full-service moves include $1,000,000 full replacement value insurance with no deductible, exceeding industry standards.
How are moving costs calculated?
Costs depend on move size, required equipment, and distance. We provide transparent estimates with no hidden fees or surprise charges.
Are your movers employees or contractors?
All our movers are full-time employees with benefits, ensuring consistent quality and accountability unlike companies using temporary labor.
Can you move specialty items?
Yes, we specialize in piano moving, furniture hoisting, and fragile item relocation using specialized equipment and trained technicians.
What sets you apart from competitors?
We combine full-time professional staff, superior insurance coverage, transparent pricing, and 20+ years of local expertise for reliable, stress-free moves.
